JOB DETAILS
Company Name
Cholamandalam MS General Insurance
Designation
Customer Service Executive
Education
Any Graduate, 12TH
Location
Chennai
Experience
Fresher - 3 years
Salary
Not Disclosed
JOB PROFILE:
We have an urgent requirement for CRM Voice process for the inbound & outbound process:
Languages Known: Hindi (Mandatory), English & Malayalam /Telugu /Kannada /Marathi.
1. Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.
2. Identifying and assessing customers needs to achieve satisfaction.
3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
5. Keep records of customer interaction
Graduates/ PG. Should be fluent in English, Hindi (Mandatory) and one regional language
Relevant experience in customer service would be an added advantage.
Very good spoken English & Good Attitude
OTHER DETAILS
Total Vacancies
10
Job Type
Full Time
Contact Person
latha
Company Address
Chola MS General InsuranceNo.234, Parry House, 4th Floor,NSC Bose Road, Chennai – 600001
Walk-in Date
14-12-2018 To 14-01-2019
Walk-in Venue
Chola MS General InsuranceNo.234, Parry House, 4th Floor,NSC Bose Road,Chennai – 600001
Interested can please forward your updated resume to lathas@cholamsispl.com
Reach @ +91 7667620910
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